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JOY GURU FASHION Retail Garment Shop
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Legal Agreement

Terms & Conditions

Please read these Terms and Conditions carefully before using our platform or placing orders with Joy Guru Fashion.

Welcome to Joy Guru Fashion. By accessing our website, browsing our product collections, or communicating with us via WhatsApp, phone, or contact forms, you agree to comply with and be bound by the following terms and conditions.

1. Consent for Communication (Calls, IVR & RCS Messaging)

By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of any relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services. You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.

2. Product Photography & Quality Guarantee

We take immense care in displaying accurate colors, fabric descriptions, and sizing details for all our Women’s, Girls’, and Boys’ apparel. Minor color variations may occur due to screen resolutions and lighting during editorial photoshoots.

3. Orders & Pricing

All prices listed on our platform are subject to availability and confirmation. Direct orders placed via WhatsApp or in-store inquiries are processed with clear pricing breakdowns before order dispatch.

4. Delivery & Return Policies

Products are carefully inspected prior to packaging. In the rare event of a defective item or wrong size delivered, customers can request an exchange within 7 days of receiving the order by contacting our support team.

5. Intellectual Property

All content, including product designs, text, logo graphics, and images on Joy Guru Fashion website, are protected by intellectual property laws and belong exclusively to Joy Guru Fashion.

6. Contact & Support

If you have any questions regarding these Terms & Conditions or wish to opt out of promotional communications, please reach out to us:

  • Store Name: Joy Guru Fashion
  • Phone / WhatsApp: +91 76028 66659
  • Location: RMR5+R3W, Habra, West Bengal